Grievance Management Center

We value our customers and strongly believe that their concerns need to be heard and addressed in order to be successful. That’s why we created our Grievance Management Center.

"When a customer complains, he is doing you a special favor; he is giving you another chance to serve him to his satisfaction. You will appreciate the importance of this opportunity when you consider that the customer's alternative option was to desert you for a competitor."
Seymour Fine, Author The Marketing of Ideas and Social Issues

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